Transportation Update
Hamaspik Choice - MLTC
Starting March 1, 2024, Hamaspik Choice will no longer cover non-emergency transportation as part of your Plan benefits. Non-emergency medical transportation services for members enrolled in the Hamaspik Choice Partial Capitation MLTC plan will now be arranged by the New York State Department of Health Statewide Transportation Broker, known as Medical Answering Services (MAS). This will not change any of your other medical benefits.
To arrange non-emergency medical transportation, you or your provider must contact MAS at https://www.medanswering.com/ or call 844-666-6270 (Downstate) or 866-932-7740 (Upstate). If possible, you or your medical provider should contact MAS at least three days before your medical appointment and provide the details of your appointment (date, time, address, and name of provider) and your Medicaid identification number.
If you need transportation in an emergency, please dial 911
To learn more about these services, visit Department of Health Transportation Webpage.
Hamaspik Medicare Choice - MAP
Starting March 1, 2024, Hamaspik Medicare Choice will no longer cover non-emergency transportation as part of your Plan benefits. Non-emergency medical transportation services for members enrolled in the Hamaspik Medicare Choice Medicaid Advantage plan will now be arranged by the New York State Department of Health Statewide Transportation Broker, known as Medical Answering Services (MAS). This will not change any of your other medical benefits.
To arrange non-emergency medical transportation, you or your provider must contact MAS at https://www.medanswering.com/ or call 844-666-6270 (Downstate) or 866-932-7740 (Upstate). If possible, you or your medical provider should contact MAS at least three days before your medical appointment and provide the details of your appointment (date, time, address, and name of provider) and your Medicaid identification number.
If you need transportation in an emergency, please dial 911
To learn more about these services, visit Department of Health Transportation Webpage.
Please Note! E-Trans scheduling option is only for trips more than 2 business days in advanced
if your trip is within the next 2 business days speak to one of our transportation specialists at 855-552-4642 #3