FAQ

Browse answers to popular Hamaspik member questions

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What are Medicare Advantage plans?

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Medicare Advantage plans are healthcare plans offered by a private company contracted by Medicare. These plans offer you a different way to receive your Medicare Part A and Part B covered services. They provide the same benefits as traditional Medicare plus additional benefits, depending on the exact plan.

If I join Hamaspik Medicare Select, will I lose my Medicare?

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No, you will not lose your Medicare. In order to enroll in Hamaspik Medicare Select, you must have Medicare Parts A and B. As a member, you will receive a Hamaspik Medicare Select ID card, which you will present to our network doctors and providers. Always keep your red, white and blue Medicare card in case you need it at a later time.

Can I choose my own doctor?

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Yes. Once you enroll in Hamaspik Medicare Select, you will need to choose a Primary Care Physician (PCP). We have an extensive list of participating PCPs, although we recommend you pick one located close to your home.

Can I change doctors?

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Yes, you can change your doctor at any time. However, you will need to check that the doctor you are switching to is a member of our provider network. If you need help selecting a doctor, Member Services will be happy to assist. You can reach our Member Services team at 1-833-426-2774. TTY users, dial 711. Give them a call between 8:00am and 8:00 pm, 7 days a week.

What should I do in an emergency?

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If you are in an emergency situation, whether inside or outside of Hamaspik Medicare Select’s service area, immediately go to the nearest hospital or dial 911.

Am I covered for prescription drug benefits?

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Yes, Hamaspik Medicare Select covers prescription drug coverage. You can pick up your medications at the pharmacy or through our mail order services. Please review the Evidence of Coverage document for more information about your pharmacy benefits.

Do I have benefits if I travel outside of the service area?

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When you are outside the Hamaspik service area but in the United States, urgent and emergency care are both covered under your policy. However, many health insurance policies, including Hamaspik Medicare Select, do not extend coverage to foreign countries.

How can I contact Hamaspik Medicare Select if I have a question?

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If you have questions or concerns about Hamaspik Medicare Select, your benefits, providers, or anything else, please contact us. You can reach our Member Services team at 1-833-426-2774. TTY users, dial 711. Phone hours are 8:00am to 8:00pm, 7 days a week.

You can also contact us via mail at:

Hamaspik Select
ATTN: Member Services
58 Route 59, Suite 1
Monsey, NY 10952

Or by email at: info@hamaspik.com

I received a bill for something I thought was covered. What should I do?

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If this happens, contact Member Services as soon as possible. Have a copy of the bill on hand, as the representative will need to know certain information located on the document. Our staff will work with you and your doctor to determine if you are responsible for any charges.

NOTE: Need to add disclaimers to the bottom of every page, as noted in the copy that was provided.
NOTE: The following information must appear as a footer on every page:

Hamaspik Medicare Select the Medicare Advantage plan name sponsored by Hamaspik, Inc. Hamaspik, Inc. is a Medicare Advantage Special Needs plan with a Medicare contract. Enrollment in Hamaspik Inc. depends on contract renewal.

The benefits information listed in this website is not a complete description of benefits. Call xxx-xxx-xxxx for more information. TTY users, please call 711.

Attention: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-xxx-xxx-xxxx (TTY: 711). NOTE: This sentence must also appear in Spanish.

Date: insert date the website was finalized.